Best eCommerce Fulfilment Centre in Eastern India

StoreFresh your Fulfilment Partner in East India

The growing demand of the industry of ecommerce, online retailers and merchants has led to the development of the warehousing and fulfilment services as never before. Post Covid-19, the situation is such that there has been a transition from retail to ecommerce at a pace faster than expected

The fulfilment centres at StoreFresh provide integrated solutions like sourcing/ receiving, quality checking, sorting, storing, picking, packing and dispatch. We identify, analyze, plan, design, implement and review the client’s business and its requirements. Making reports, indenting, ordering bookings and category management and perpetual inventory cycle count are among the other functions. We have both in-city fulfilment centres, or the delivery centers, or the city hubs in majorly all the strategic pin-codes (after analyzing with the industry), and the bigger warehouses are there on the outskirts of the cities.

StoreFresh’s warehouses are located on the outskirts employ bigger vehicles and they act as the collection centers for the sellers of ecommerce. They fill in goods as and when required by the delivery centers. Warehouse Management Systems track materials in the delivery centers for the upgradation of stock. Our team is competent enough to use our own WMS, and even customer’s ERP as and when required by them. Safety and security measures like power back-up, fire safety, and insurance form an integral part of StoreFresh. Fine infrastructural facilities like racking, mezzanine and palletization are offered by StoreFresh.

The fulfilment process of StoreFresh is finely tuned to meet the demands of time and cost. Our fulfilment centres are strategically located with enough of parking spaces in the states of West Bengal, Assam, Odisha, Jharkhand and Bihar to serve the industry of eCommerce in a swift, secure and seamless way.

Receive

As soon as the vehicle arrives the warehouse compound, vehicle and goods documents like Delivery Note, Road Permit, Invoices, Challans, etc., are collected. Time of vehicle’s arrival, driver details, etc. are noted in our/ client’s system and vehicles are sent to the parking bay. As per the unloading schedule, vehicles are called-for and unloaded in the warehouse under the strict guindance of the warehouse supervisor. The security systems here work in a synchronized manner while receiving the goods. All the details of the goods received are being intimated to the sender and logged in the database, discrepancies if any found, in terms of quantity, whether in the document or physical quantity are been highlighted and notified to the respective people.

Quality Check

Once the goods are received, they are sent-in for the quality check. These are done as per the protocols and instructions set by the client. Checking the quality of the goods (batch number, expiry date, etc.), packaging, etc. is a part of our quality check. Proper SOPs are defined in our company and daily, weekly, monthly, quarterly, and yearly reporting is done.
Quality of the infrastructure is ensured with best of cleaning solutions, pesticides, etc. with uninterrupted supply of water and electricity further eases the process.
Quality of MHE are ensured with proper AMCs and Insurance in place.

Sort & Store

Sorting is a system of properly categorizing a warehoused item by its characteristics and assigning an appropriate storage location based on those characteristics, along with methodical recordkeeping. It is a fairly straightforward concept, but it doesn’t always happen in practice, and when this vital ingredient in warehouse management is left to fall by the wayside, all kinds of problems can ensue.

The fine IT infrastructural facilities for sorting and storing of the products are built-in StoreFresh’s warehouses to prevent any kind of mismanagement in record keeping as well as physical inventory. Sorting the goods make it easy to locate the category, type, class, size, date of manufacture, weight etc. StoreFresh provides availability of bins and racks in the warehouses in adequate numbers to ensure good and simple storage which further ensure easy identification of inventory. The advantages of a smooth sorting system helps in the following:

An Accurate and Lean Inventory
Effective Flow of Incoming Goods
Quick Processing of Outgoing Merchandise
Increases Client Satisfaction

Order Picking

Order picking is the process of finding and extracting products from a warehouse to fulfil customer orders. Since the order picking process involves significant cost and can affect customer satisfaction levels, there has been an increasing number of improvements inculcated within the StoreFresh system to help clients with this supply chain issue.
It is the process of preparing an order, where the products are selected and collected from different places in a warehouse (aisles, shelves, etc.) and then organized before being packed and then sent to the final recipient.
The 4 basic phases of picking are:

1) Preparation:
-Data collection and delivery of sorted orders.
-Preparation of forklifts, trolleys, pallets and others.

2) Travel:
-From the area of operations to the point where the product is located.
-From the location point to the next and so on.
-Return to the operation area.

3) Extraction:
-Positioning in height, extraction, counting, excess return.
-Location on the element to be transported (trolley, roll, pallet, etc.).

4) Verification of the conditioning:
-Control, packing, conditioning in boxes, sealing, weighing and labelling.
-Transfer to shipping area and classification by carriers at destination.
-Elaboration of the packing list of the transporter.

Packing

Packing refers to the whole process of making a product readily available for the client properly packed in a container/box/safety material to prevent any sort of damages.

The picker and packer next do the picking and packing of the goods. The goods are picked and packed using materials like totes, HDPE sheets, paper or poly bags, stretch films, cable tie, zipper pouch.

Picking and packing are vitally important tasks, as an error during these processes can cause incorrect deliveries, damage to the goods or delays in delivery. StoreFresh ensures that all adequate measures are taken to pack the materials not only in a safe manner but also to provide them timely to its customers to prevent any sort of delays.

Reverse Logistics

Reverse logistics is the set of activities that is conducted after the sale of a product to recapture value and end the product’s lifecycle. It typically involves returning a product to the manufacturer or distributor or forwarding it on for servicing, refurbishment or recycling. Reverse logistics are an important part of ecommerce fulfilment. In fact, many consumers review an online retailer’s returns process before placing an order. Companies that don’t have streamlined return policies and reverse logistics procedures lose business.

Overall, the biggest benefits of optimized reverse logistics are:

Increase asset utilization
Create happier customers/return customers
Generate better ROI
Reduce losses and unplanned revenue
Improve environmental sustainability
Promote a culture of industry leadership

We handle logistics for

Geographies we cover

West Bengal
Odisha
Jharkhand
Assam
Bihar

ECOMMERCE FULFILMENT CENTRE IN West Bengal

Paying less for the shipment of products by the reduction of the distance between the inventory and the doorstep of the customers is one of the major guiding factors of the fulfilment centers. Together with increasing the capacity of the storage it also promises job opportunities to a large number of people in the state. The fulfilment centers of StoreFresh help to expand the transportation network in the state.

ECOMMERCE FULFILMENT CENTRE IN Odisha

The fulfilment centers seek to offer a one-day delivery to the customers. The service levels are not compromised with. Operations here are run in a way so as to handle high order volumes in a hassle-free way. We seek to extend the brand experience via the fulfilment of order and the various processes of delivery.

ECOMMERCE FULFILMENT CENTRE IN Jharkhand

StoreFresh ensures visualization of transactions and accessing of information in a quick way. Reliable support is provided. Our team is directed for structuring operations to convert various goals of commerce into fulfilled results. The areas to be penetrated include major residential area of Jamshedpur, Dhanbad and Ranchi.

ECOMMERCE FULFILMENT CENTRE IN Assam

In the city of Guwahati, StoreFresh seeks to further speed up the delivery capabilities of the ecommerce. Expansion of infrastructure for varieties of products helps improve the experiences of our customers. Palashbari, Azara, Madanpur are some of the many areas of interest.

ECOMMERCE FULFILMENT CENTRE IN Bihar

The fulfilment center in Patna aims to provide better facilities to its customers within the state. The fulfilment center is specialized to handle various kinds of products and shall enable the sellers in Bihar to provide services to the rest of the subcontinent.

WEST BENGAL

ECOMMERCE FULFILMENT CENTRE IN WEST BENGAL

Eastern India’s topmost warehousing hub, Kolkata ranked the highest for warehouseing space demand. The major warehousing clusters are Dankuni and suburbs, National Highway -16, Taratala-Maheshtala, Madhyamgram-Barasat. These clusters are waiting for the economy to get a kickstart for attracting the occupier interest. Kolkata is on its way to secure the key position as a warehousing hub. Modern warehouses featuring good location, wide road access, quality constrution, relevant licences, appropriate carpet area, 24×7 power supply and back-up, good shed height, sufficient number of docks with right dock height (for easy movement of vehicles), enormous day-light, proper air ventilation, basic office and IT setup, fire safety, parking facility, water storage drainage, dedicated security control, etc. are getting build. As per the requirement, StoreFresh scouts and finds the best suitable warehouse / godown available for rent, gets the necessary checks done, build and make all the relevant facilities available. We at StoreFresh are all geared to provide the best of our warehouse and warehousing services in all these clusters (huge warehouses) as well as in-city warehouses (small warehouses/ godowns) to help your business reach the zenith of success.

ECOMMERCE FULFILMENT CENTRE IN ODISHA

ECOMMERCE FULFILMENT CENTRE IN JHARKHAND

Jharkhand has come all the way to bag its place as one of eastern India’s leading industrial hubs. Jamshedpur, Ranchi, and Dhanbad are three of Jharkhand’s busiest cities of the State. Driven by middle class business community, are into iron & steel sector, serving majorly TATA Steel, and thier ancilaries. Jamshedpur is growing and expanding its base. Infrastructure development is happening at a fast pace, and in not more than a decade, this will be one of the smartest city in India. StoreFresh has extended its warehousing services to Jharkhand, and are majorly serving industrial, automotive, and ecommerce clients.

ECOMMERCE FULFILMENT CENTRE IN ASSAM

Assam’s excellent road network has helped its cities to expand its warehousing activities. Assam’s capital Guwahati has emerged as one of the fastest-growing warehousing spot in the state as well as all over the country. The best part is that cities like Kolkata, Jalpaiguri, Shillong, Imphal, Dibrugarh and Aizawl are also easily accessible from Guwahati via superb road connectivity. Leading companies from the sectors of pharmaceutical, FMCG, FMCD and e-commerce have leased warehouses in Guwahati and its suburbs. The top warehousing clusters of Guwahati are NH-27, NH-17 and Rampur.

ECOMMERCE FULFILMENT CENTRE IN BIHAR

With new and advanced technologies, urbanization and the ever-growing world of online shopping, Bihar has witnessed a massive surge in warehouse leasing over the past few years. With the entry of e-commerce players like Amazon and Flipkart and global MNCs like Coca-Cola, Pepsi and Samsung, the development of superior and pre-engineered warehousing facilities have also expanded. Patna, being the capital and largest city of Bihar also caters to the warehousing needs of other cities such as Darbhanga, Muzaffarpur, Gaya and Bihar Sharif. Massive warehousing development has occurred on the Patna-Gaya road to the South, NH-922 to the West, and NH-31 to the East. StoreFresh eagerly looks forward to add on to this development process via our services of warehousing.

Ecommerce
Retail
Cloud Kitchen
Pharma
Applicances

FULFILMENT FOR E-commerce

Ecommerce sector is greatly benefitted by the fulfilment centers as they provide the necessary space for storage and facilities to directly ship the product to the end customers. Inventory management is made easier for the online businesses thus making way for better customer experiences. Fulfilment center provides options for businesses to scale up in the near future. Better rates often allow merchants to provide free shipping to customers. The fulfilment network of Amazon is driven by technology and it offers a number of facilities and benefits to its customers all around the globe. Maximum benefits are promised in return of minimum investments at Filpkart fulfilment centers.

The fulfilment centers of Snapdeal is now facilitating pick-ups from the doorstep of the factories. Thus making it simpler for the manufacturer. BigBasket today gears up for warehouses that are spacious and fulfils most of the customer orders in an efficient manner. Grofers deals in grocery items and designs its fulfilment operations accordingly to suit the needs of the customers. Shiprocket fulfilment provides fulfilment and warehousing solutions to sellers who via websites sell directly to customers. The fulfilment centers are scattered throughout the country so that sellers can fulfil their orders easily from a fulfilment center that is nearby to the customer’s location. A Canadian company, Shopify provides end-to-end solutions of fulfilment to ecommerce businesses in India. Recommendation of inventory storage, instant delivery of goods are some of the features of Shopify. Working in India, a German company, DHL offers various fulfilment services like receiving of inventory, storing, pick-pack and shipment both domestic and international. Delhivery is an Indian company that provides fulfilment solutions to ecommerce sellers. They have large number of fulfilment centers across the country providing services to both B2B and B2C customers.

E-COMMERCE FULFILMENT FOR Retail

Retail fulfilment process is important for the expansion of business together with various processes of order fulfilment that helps in the efficient management of customer orders. The retail fulfilment process has its own challenges but there are solutions to those challenges and that is exactly what retail fulfilment centres are all there for.

E-COMMERCE FULFILMENT FOR Cloud Kitchen

The orders arrive, the food gets packed and then it gets moved instantly to the respective location via the allocated vehicle. The presence of services of the third party together with the ease of mobile ordering, cloud kitchen is just the right model to deal on with. Costs are saved as a number of factors like table servicing, accessibility, elaborate areas, parking spaces are deleted out. Fast expansion of business is possible as soon as a brand is built and the target market is reached. Faasos, Oven Story, Firagi Bake and Behrouz Biryani are the four brands that run a number of kitchens today. Overhead costs are saved. Cloud Kitchen is in its nascent stages and the outbreak of the pandemic has only increased the demand for the delivery systems in India for both the small and the large scale restaurants.

E-COMMERCE FULFILMENT FOR Pharma

The order is placed by the customer via the App or call. The hub delivers the order to the franchise. The franchise delivers it to the respective customers. Via our fulfilment centers medicines are readily available to our customers and to areas that are most under-served.

E-COMMERCE FULFILMENT FOR Applicances

The idea is to reach out to the customers who live without a proper pin code, to those living in the rural parts and who constitute a major percentage of the country’s population. The aim is to deliver the products be it white goods or mobile phones to the doorstep of customers during times of crisis.

Industries we cover

E-COMMERCE

FULFILMENT FOR E-COMMERCE

RETAIL

E-COMMERCE FULFILMENT FOR RETAIL

CLOUD KITCHEN

E-COMMERCE FULFILMENT FOR CLOUD KITCHEN

PHARMA

E-COMMERCE FULFILMENT FOR PHARMA

APPLICANCES

E-COMMERCE FULFILMENT FOR APPLICANCES

FAQ

What is a 3PL Company?

A 3PL or a Third-Party Logistics Company majorly provides storage space/ warehouses and transportation services. These companies are specialist in providing a wide range of supply-chain services to its customers, thus relieving the business owners from the day-to-day burden of logistics and paving the way to focus on other areas of business. In addition to the storage of goods, a 3PL company also takes care of quality-checks during inventory in-bounds and out-bounds, warehouse management, accounting, billing, collections, processing like picking and packing of goods, and making the goods ready for the final transit.

What are the different types of Logistics Company?

There are various levels of logistics services including 1PL, 2PL, 3PL, 4PL, etc. Part of this arrangement is to deal with the complex requirements of the market today. New levels are increasingly being created to deal with business problems in the most efficient way possible. Currently, the most common categories include 3PL, and 4PL.
• First-party logistics – 1PL The term first-party logistics (1PL) describes companies that use their own capacities (trucks, warehouses, etc.) to store and deliver goods to their customers. They built up their own internal capacities to handle all transport, handling, and storage operations (trucks, warehouses, etc.).
• Second-party logistics – 2PL Service providers who provide transport, handling, or storage services for companies are referred to as second-party logistics (2PL) providers. A typical 2PL providers include freight forwarders, shipping companies, forwarders, and warehousing companies as well as providers of courier, express and parcel services (CEP services). Therefore, 2PL service providers often own and use specialized means of transport to cater to their specific transport work, take on the role of transport of a particular stage or provide a single shipping service in the logistics chain of a client company.
• Third-party logistics – 3PL The 3PL provider is wholly integrated into the processes of their customers, and is neither easily interchangeable nor replaceable, as the manufacturer/ trader usually dismantles its own infrastructure completely. They organize the flow of goods and information for their customers and take over their entire logistics processes. They also include further value-added services in their offerings warehouse and transportation services activities such as production or procurement of goods, order fulfillment, labeling, packaging, assembling, kitting, reverse logistics, information technology services, customs brokering, cross-docking, and forwarding. Long-term partnerships between the logistics service provider and the customer are often the result.
Sometimes 3PL take orders themselves and process them. A 3PL provider can handle invoicing and monitor payment. A 3PL company can also handle return acceptance and repairs. This allows companies to reduce their fixed capital considerably, as they do not have to buy and maintain their own warehouse or fleet. By outsourcing the logistics area, customers can focus on their core competencies.
• Fourth-party logistics – 4PL They are understood as asset-free system integrators who acts as a neutral intermediary between their customers other logistics service providers (3PLs) to ensure the coordination and organization of all business processes along the value chain. The particular task of a 4PL provider is, therefore, to take over the control and integration function within the supply chain without its own operating resources and to increase the efficiency of the supply chain.

What are the benefits of a 3PL Company?

A small/ mid-sized business can be satisfied by handling storage/ inventory management/ transportation services themselves, but if a business wants to scale fast, it should get partnered with a 3PL company. To be specific, below are the benefits of a 3PL company:
• Faster Growth and Expansion Among the many responsibilities that 3PL handle, one of them is to ensure that the company gets access to markets where their presence is still not felt. Managing the inventory in a market that is completely new without spending separately on warehouses, labor means saving costs and the effort to get hold of the all-new logistics of the new market.
With the help of 3PLs, businesses can manage fluctuations of seasons and deal with situations of sudden increases in demand. The fine network of connectivity of the 3PLs with service providers helps businesses to link with resources without any kind of risk or added efforts.
• Cost and Time Saving 3PL companies have a wide network with various functions of supply chain. Huge investments made on infrastructure get reduced when partnered with 3PL companies as the services they provide revolve around leasing out warehousing spaces, shipping, inventory management, packaging.
Your 3PL partner can help you save your precious time by managing the entire logistics segment of your business. This allows you to invest your time over other aspects of business like management, marketing, sales, production and so on.
• Technology Driven Approach A 3PL company keeps you stay updated with the latest technologies like warehouse management systems, real time order tracking, transportation management systems. Seamless fulfilment of orders gets guaranteed without making any kind of investment in technology.
• Improved Capacity and Quality It is extremely important to choose the right resource for the various logistics operations. 3PL companies work relentlessly to choose the best network that provides the desired services. 3PLs have access to a large number of resources which means ample number of options and solutions are available to them. 3PLs provide services that are quality assured as they have experience and expertise in handling various logistics operations.
• Risk Mitigation Undesirable circumstances do occur in the operating scenario of supply chain. Like for instance, we saw the drastic effects of COVID-19 over the supply chains on a global basis. At times such as these, 3PLs are responsible for fetching new ways and solutions.

What questions should you be prepared with before approaching a 3PL?

A 3PL will also ask you questions about your business and your needs. Be ready to have answers to questions related to:
• Product weights and dimensions
• Current monthly order volume
• Business projections based on marketing plans, product launches, PR initiatives, and markets that you plan to enter or expand into
• Where your customers are located (by zip code) — this allows a 3PL to determine which fulfillment location(s) you should store in inventory in
• Average number of items per order and common order combinations
• Total number of SKUs
• Average order value

What is the importance of choosing the right 3PL Partner?

If you are ready to outsource fulfillment, choosing the right 3PL can help you save time and money. Finding a partner that will support you for the long term. Choose a fulfillment partner that meets your brand’s unique needs, provides a positive experience to your customers, and ultimately helps you grow. This can take time — but the effort is worth it. Before going into conversations with different 3PLs, be sure to plan ahead in terms of future growth goals and how you will scale your business. This will help you determine which 3PL is right for you earlier than not. It can be a pain to switch 3PLs as you grow, so it’s worth getting it right the first time around. When it comes to your fulfillment strategy — always prepare for the future. Overall, it’s vital to find a partner that’s a mutual fit.

What is StoreFresh all about?

StoreFresh offers customised and end-to-end logistics solutions and services, including storage (including temperature controlled) and distribution (line haul and secondary only on Full Truck Load basis), warehousing management, contract manufacturing & logistics, in-factory logistics and value-added services to our customers.
StoreFresh aims to make the journey of all inputs, in-progress and finished products from origin to end customer, more efficient and reliable, with shortened delivery times, more economical, and better customer satisfaction.
Not only saving in costs, but StoreFresh also meet the technical requirements of the clients. Our expertise is extremely superior that deals with delivery and product shipment on a much affordable cost and totally maintain the time boundary. We not only reduce product return requests but also helps in reducing inventory costs as well.
If a company wants to outsource their logistics to StoreFresh, then they don’t need to worry about maintaining and managing an inventory. Just not that we saves money, but also reduces capital commitment. We take care of warehousing, secondary transportation, and also takes care of other operations more efficiently and with more knowledge with the best people and technology in the domain.
There is no hassle and chaos of taking care of every step necessary for delivering a product. You focus on other important works while we does everything for you.

How is StoreFresh changing the working of Logistics?

Our services allow us to offer you supply chain solutions through every stage i.e. Storage; inventory management, contract manufacturing, value added services.
Our experience, approach, process makes us the fastest growing company in the domain. Infrastructure, automation & technology, and value-added services.
StoreFresh offers more flexibility than other 3PLs. We have been a great partner with our clients as we’ve grown. We are dedicated to transparency, and are really committed to their customers and keeping ourselves accountable.

What kind of Warehouse Structure and Service Tenure StoreFresh deals-in?

StoreFresh does the QC while on-boarding any warehouse. Our warehouse’s performance standards stay high, have service lives that are long and have tensile strengths that are high. We deal in both the warehouse forms, shed (PEB) warehouses or RCC (Concrete) buildings.
We provide both Ready-to-move warehouses and built-to-suit warehouses. The duration for which the warehouses are given on lease ranges from a short period of 3months to 15years.
What are the advantages of taking a warehouse on rent than buying? Companies opt for asset light model by owning lesser number of capital assets. This includes land, machinery, building, plant and many more. By taking the warehouse on rent, a company can scale the business really fast. Investment Capital required for buying/ building a land/ warehouse can slow down the growth and also put a lot of pressure on the interest cost for setting up the infrastructure.
This is one of the major reason of Multinational Companies ( MNCs) not buying/ investing in Fixed Capital and opting for variable/ revenue based cost structure.

What is the difference between a traditional warehouse/ godown and a modern warehouse?

Modern warehouses or StoreFresh warehouses features good location, wide road access, quality construction, relevant licenses, appropriate carpet area, 24×7 power supply and back-up, good height, sufficient number of docks with right dock height (for easy movement of vehicles), enormous day-light, proper air ventilation, basic office and IT setup, fire safety, parking facility, water storage drainage, dedicated security control, etc. are getting build.

What is a Cold Storage?

Cold storage is a facility that is commercial and meant for storage of perishable products like meat, fish, vegetables, fruits and so on. Different temperature conditions are maintained for different products and as per the requirement. Products may need to be stored for sufficiently long periods of time under controlled temperature conditions. Under frozen conditions, products may be stored for relatively long-time span. StoreFresh is very much flexible in working with clients and provide customized solutions.

What are the methods or techniques of inventory management?

Depending on the commodity and company, different techniques are suggested by StoreFresh.
• LIFO and FIFO methods which are associated with the determination of the cost of the inventory.
• Batch tracking helps in helps in controlling the quality.
• Perpetual inventory deals with the counting of the inventory as and when they arrive.
• Just-in-time and Drop-shipping enables the purchase of the item as per the need. In case of cross-docking technique goods are hardly stored as they get unloaded to outbound trucks directly.

What is StoreFresh Fulfilment Centre?

A warehouse with complete management is called a StoreFresh Fulfilment Centre. In a layman’s point-of-view, physical spot from where we as a third-party logistics provider fulfils various orders of the customers for the ecommerce retailers. The very existence of StoreFresh fulfilment / delivery centers is to ensure timely delivery of orders to customers and relieve this burden off the shoulders of the ecommerce companies. Our service includes setting up the warehouse, investing in the infrastructure, receiving the materials from different vendors (Sellers on ecommerce portals), doing the quality-checks, sorting, storing, picking-packing, dispatching, etc. We are also responsible for reverse logistics, and payment collection.

What are the technology used by StoreFresh in Fulfilment Centres?

Our adoption of technology and automated processes differentiates us within the supply-chain industry in India. We are at the forefront in bringing automation to meet client-specific needs. We have made investments to implement technology and processes in order to increase capacity and operating efficiency, thereby improving profitability and allowing us to customize services to suit requirements of our customers.
• High Speed Cross Belt Sortation System
• Inbound Automation
• Outbound Automation
• Picking Process
• Put- to- light Sortation System
• Warehouse Management System (WMS)